故事主要讲述了男主角汤姆和女主角埃洛伊塞之间的故事。五年前，汤姆因被公司裁员而准备离开公司，就在离开公司搭电梯时，电梯出现故障，汤姆与埃洛伊塞被困其中。经过一番了解，汤姆发现埃洛伊塞就是那个建议把自己裁掉的公司总顾问，因此在被困的电梯里两人吵吵闹闹，互相嫌弃。但因各种不可抗力原素，两人在电梯里被困数小时之久，渐渐开始互相了解，慢慢发现对方的可爱之处。后来竟渐渐心生爱慕，结成良缘。如今，汤姆已与埃洛伊塞分手，而埃洛伊塞正打算圣诞节前与未婚夫比尔搬往法国生活。两人许久未见，汤姆过来送别埃洛伊塞。汤姆想争取1. How do I deal with loss?2. How I know when to say goodbye?3. What makes me "settle for"?4. How can I get more genuine kindness in my life?5. Why haven't I stood up for being treated better?6. How do I recognize that I'm being treated well / good enough?7. How do I get the treatment I deserve?8. How do I refrain from taking a beloved for granted?9. How can I communicate better with my loved ones?10. What keeps me from being honest about my feelings?11. How can I have both excitement and comfort in my life?